~Frequently Asked Questions~

Q:  I'm in the market for a new Windows-based computer but I'm not sure where to begin, can you assist me in picking one out?

A:  Of course!  I'll meet with you to find out how you plan on using your new computer and pick one out for you that fits your wants, needs and budget!

Q:  My family wants me to have am Android-based smartphone but I have no idea how to use one.  Can you help me figure things out?

A:  Certainly! I love showing people how to use them. I'll even configure and secure the phone and I'll also throw in a few helpful hints on how the smartphone will make your life easier. 

Q:  My printer is acting up and I'm not sure if I need a new one, what can you do to fix it?

A:  I'll use my troubleshooting skills to correctly diagnose the problem and fix it accordingly.   If the printer is physically broken then I'll recommend a new one that satisfies your criteria.

Q:  I'm having trouble figuring out many of my software programs like Word, Excel and email.  Do you provide more in depth training on these topics?

A:  Indeed I do!  I have 2 years experience teaching at the college level and I've also been teaching a wide variety of computer applications for the better part of my 30 year career.  I also currently volunteer teaching two tech classes at the local Senior Center.

Q:  I'm a small business owner who needs to get an online presence set up.  Can you help me out?

A:  Very much so!  I'll sit down with you to get an understanding out what you're trying to accomplish for your business, whether it is just a 5 page informational website or 50 pages filled with text and pictures, I'll create the best web experience for your needs.

Q:  I just bought a new entertainment center for my Man Cave but can't figure out how to hook it up, can you help?

A:  Absolutely!  I've been installing Entertainment Centers for close to 35 years and no job is too small.