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Frequently Asked Questions
PCs, Tablets & Laptops
Q: I'm in the market for a new Windows-based computer but I'm not sure where to begin, can you assist me in picking one out?
A: Of course! I'll meet with you to find out how you plan on using your new computer and help you pick one that fits your wants, needs and budget!
Android Smartphones & Tablets
Q: My family wants me to have an Android-based smartphone, but I have no idea how to use one. Can you help me figure things out?
A: Certainly! I love showing people how to use their new tech. I'll throw in a bunch of helpful hints on how the smartphone will make your life easier.
Printers
Q: My printer is acting up and I'm not sure if I need a new one, what can you do to fix it?
A: I'll use my trouble-shooting skills to correctly diagnose the problem and fix it accordingly. If the printer is physically broken, then I'll recommend a new one that satisfies your criteria.
Software
Q: I'm having trouble figuring out many of my software programs like Word, Excel and Outlook. Do you provide more in-depth training on these topics?
A: Indeed I do! I have 2 years' experience teaching Computer Applications for Business at the university level and I've also been tutoring software for years.
Entertainment Centers
Q: I just bought a new Smart TV and sound system but don't know how to set them up. What can you do to help?
A: I can unbox your new TV, speakers and subwoofer, then I'll hook up your cable/satellite boxes and connect everything to the Internet. I'll set up any streaming channels that you want, and I'll even program your universal remote for you.
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